Why should you adopt Dynamics 365 for Sales and Marketing? In particular, you look forward to using the voice of the customer feature in Dynamics 365 that assures the business to record valuable feedback while using customised surveys. The multiplatform makes sure that you get the tools with which you can not only smooth your business flow but also you can unlimited the growth.With 365 you can feel the confidence to ease your goal with your project. Use Business Central where you need it as a cloud, on-premise or hybrid deployment-with a unified user interface across all versions. However, it’s always about acquiring a swift business.

What features does Dynamic 365 offer to you?

Expand the horizons of your easy accounting software with usedynamics.com. Dynamics 365 Business Central is an all-in-one enterprise management solution that is both user-friendly and customizable, helping you connect your business to make smarter decisions. Connect data to accounting, orders, purchases, and inventory and customer interactions for a complete view of your business. Create real-time financial charts with integrated Power BI dashboards. Optimise accounts receivable and payable accounts and automatically reconcile accounts to complete financial transactions quickly and accurately, including reporting while meeting all legal requirements.

Avoid missed opportunities and reduce bottlenecks

Store the appropriate stock by automatically calculating inventories, delivery times and reorder points. Ask for a replacement if requested items are not in stock. Get referrals for convenient pay times or discounts from creditors and avoid late fees. Prioritise potential long-term customers based on sales potential. Track all customer interactions and get support for up-sell, cross-sell and renewal opportunities throughout the sales cycle. Accelerate the procedures from offer to pay. Respond quickly to sales-related queries, manage service requests and process payments all within Outlook.

Provide convincing service

Create, manage and track customer projects using time sheets with excellent job pricing and reporting capabilities. You can trace the invoice for debtors versus the planned cost of orders and quotes. Make tough decisions with real-time information about project status, profitability and resource utilisation metrics. Calculate and optimise manufacturing capabilities and resources to improve production schedules and meet customer needs. Take advantage of the inherently integrated and standard privacy practices that enable your organisation to comply with the laws. Move and store your data at will in the system and protect it against unauthorised access at the same time with the automatic encryption of Microsoft data centres.

Conclusion: A new platform for business growth and better customer service

In Business Central, you will be familiar with some elements and not others. In the test business, visual guides explain the core functionality and help you to try out daily tasks such as creating a sales bill and viewing a report. Dynamics 365 platform will help you to surely meet the changing trend of your business with Dynamic 365. You can follow all the blogs, forums and other information sources about CRM and financial and operational management.

By Chakraborty

Dr Chakrabarty is the Chief Innovation Officer of IntuiComp TeraScience. Earlier she was Assistant Professor of Delhi University, a QS ranked university in India. Before that she has held research positions in IIT Mumbai, IIT Chennai and IISc Bangalore. She holds 2 patents and over 20 research publications in her name which are highly cited. Her area of research is in smart technologies, integrated devices and communications. She also has a penchant for blogging and is an editor of Business Fundas.