3 Tips For Being Successful With CRM Integration

Companies rarely have it alone when they start a CRM (Customer Relationship Management) business. That’s because there are certain aspects they need to consider: operational processes, employee use transitions, change management, business strategies, budgets, and new technology. Continue reading “3 Tips For Being Successful With CRM Integration”

Effective Ways to Determine Your Car’s Value Online for Auto Title Loan

The car title loans are basically short term loans provided to the individuals who possess bad credit. The loans are offered in exchange of the car title as the collateral. The title loan can thus help you to ride over the crisis and emergency situations. If you are holding a clear title of a vehicle, you are eligible for obtaining the loan. But how can you get the accurate evaluation of the auto title loans San Jose from the online lenders? Continue reading “Effective Ways to Determine Your Car’s Value Online for Auto Title Loan”

How Mystery Shoppers Can Help a Business

Have you considered using a mystery shopper service as a way to learn more about your business and how you can improve your service? A mystery shopper is someone who visits your retail location while pretending to be a customer, so that they can observe what the experience is like. They will pay attention to details such as the cleanliness of the premises, the use of displays and signs, the friendliness of the staff and how the interaction was handled. They will then create a report based on these observations so that you can see how your business needs to improve. Before this though you will sit down with the company to create a tailored field marketing plan. Continue reading “How Mystery Shoppers Can Help a Business”

How to Kill Inefficiency in Your Small Business

Businesses have a life cycle, a natural ebb and flow. Some businesses last for generations, but 80% close their doors before their fifth anniversary. To get to be part of the latter, you need to strike a balance in your daily operations. A new business owner needs to constantly identify and eliminate inefficiencies. At first, many of these will be hard to spot, but as your experience grows you’ll notice them more and more. By getting rid of that which wastes time and money, you’ll add years and even decades to the life cycle of your business. But by leaving fatal flaws in place, you are numbering your days. Here are a few of the best ways you can bring order and efficiency to the way you do business. If you follow these steps in the next year, you’ll make sure you have many more anniversaries to come. Continue reading “How to Kill Inefficiency in Your Small Business”

Challenges of Bid Management

Though the process of Bid Management is as simple as Responding to a Tender Document, it certainly involves a lot of Intra-Organizational or Inter-Organizational coordination of multi functional departments. Some of the challenges of managing bids are being highlighted here. Continue reading “Challenges of Bid Management”

Letting Your Loyal Clients Know They Matter During the Holidays

The business world is overwhelmed with problems keeping customers loyal. It is a problem that extends well beyond the old fashioned notions of doing business, when people would cling to brand names and familiar businesses as a matter of principle. With the holidays approaching, sending loyal clients a designer Christmas card might be a nice touch to letting them know that they matter, but do modern clients receive such a gesture as warmly as former generations once did? Or are clients today less interested in subtle niceties, aware that businesses use such tactics just to pad their bottom line? With a consumer base that is far more educated and wise to marketing tactics today, being bombarded with marketing ploys on a daily basis, it really begs the question of what sort of approach works to keep clients loyal in a modern business environment. Continue reading “Letting Your Loyal Clients Know They Matter During the Holidays”

How Your Business can Get Ahead with an Outsourced Transcription Service

There’s one undeniable fact in the business world: every enterprise needs a certain amount of leverage in order to move forward. Whether it’s in the range of products you have, your expert and competent team of employees, your incomparable services, or your digital marketing edge, your company needs to find ways to present itself that far outshines your competition. Continue reading “How Your Business can Get Ahead with an Outsourced Transcription Service”

All You Need to Know about Invoice Financing for Your Business Growth and Success

The business world is fraught with a variety of challenges, as any business owner would attest. These challenges may come in the form of increased competition, a lack of business exposure, a high cost of raw materials, and the like. But with the right know-how and the right support, your business need not face too many difficulties. Continue reading “All You Need to Know about Invoice Financing for Your Business Growth and Success”

Knowing When It is Time to Get Legal Help

Every business in the world is thought of as a faceless bunch of suits that want to take advantage and have a pack of attorneys just waiting to step in and start litigating at the first sign of trouble. The truth is that the opposite true. Nobody, particularly a business, wants things to go to the extreme of litigation and legal actions. It is expensive and time consuming and distracts from the daily routine of running a business and providing great value to its customers. If there is actually a fault in the business world it is the reluctance to use legal counsel when it really should. Continue reading “Knowing When It is Time to Get Legal Help”

How to choose relevant ad server for your business

Choosing the right ad server for your company’s needs is not an easy process. The main problem is navigating in the blooming mass of propositions, available on the market. Time is one of the most valuable resources available, and you need the perfect tool that will help you save it, establishing your brand name in the process. Finding the right partner is extremely important, as switching between them brings a lot of inconvenience into the whole work process. Therefore, we wrote some tips that will help you to choose the Ad Server best suited for your business. Continue reading “How to choose relevant ad server for your business”

Going The Extra Mile: Customer Service Essentials

 Given the technological advancements of the past decade – in particular the internet – customers now have a staggeringly vast choice in terms of the products and services they consume. Each year, countless new companies emerge on the scene, each trying to undercut the prices of those who’ve come before them. Undeniably, in a buyer’s market, perceived value for money is paramount. But what else marks the distinction between businesses that succeed and businesses that don’t? Without at doubt, customer service or “the buying experience” have a massive part to play as well. Here are some essential areas to focus on. Continue reading “Going The Extra Mile: Customer Service Essentials”

Supplier selection criteria and models

Purchasing is among the most important activities in supply chain management, since it is the primary point of contact with most supply-chain partners. A major area in purchasing management is that of Supplier Selection Problem (sometimes called the Vendor Selection Problem). Research in this domain started in the early 1960s and over 175 studies have attempted to address this highly critical issue of procurement management. “Vendor selection criteria and methods” have reportedly been the highest area of interest in operations management research.

A wide variety of selection criteria have been used in different studies for the evaluation of suppliers which have varied due to the differences in requirements in different industries and also often had been purely firm specific. Typically the variety of supplier selection criteria that has been used has exceeded 50 criteria in over 65 research papers working on finding new criteria for evaluation of suppliers. These criteria have been enlisted in the matrix shown below.

Some of the most popular criteria in supplier selection which has been used in over 10 research papers and have also been widely cited are relative price, compliance with the delivery schedule, quality of the delivered goods to specifications, production capabilities of the supplier, geographic distance (of the warehouse), technical capability of the supplier, management capability of the supplier  and financial position of the supplier. All these supplier evaluation criteria have found massive application in the studies in this domain and are marked by subtle differences in terms of relative importance, as perceived by senior procurement practitioners.

Similarly another area of keen interest is the models which has been used to provide decision support to the supplier selection problem. Over 35 different mathematical models have been used for providing decision support to this extremely critical issue of procurement management. A study by Ho, Xu and Dey (2010) reveals that the Analytic Hierarchy Process, Mathematical Programming and Data Envelopment Analysis are the top 3 modeling paradigms used to provide decision support in supplier selection problems. Many other novel techniques like multi-attribute-deterministic models; mixed mathematical programming, outranking techniques; weighted sum of products; interpretive structural modeling; fuzzy set theory, neural networks; intelligent agent based techniques; TOPSIS, fuzzy multi-attribute frameworks; rule based reasoning models and multi-objective programming models have also been used. Typically the evolution of supplier selection models have been as described pictorially below, due to the evolution of the nature of selection criteria, from quantitative to a mix of quantitative and qualitative criteria.

As the trend highlights, there is a paradigm shift in the nature of the mathematical models used for supplier selection with a change in the requirements in the nature of business, mostly in the manufacturing industries and the maturity of the discipline. No wonder the area has attracted so much of attention to the consulting practitioners and theory developers in academia alike.

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