5 Tips for Building Meaningful Business Relationships

When an individual decides to go into business, they often foresee themselves as the lone soldier venturing out on a mission to change the world. To some degree, we can all relate to having this feeling. What small business owner hasn’t said, “I got this; I don’t need help” at least once? Continue reading “5 Tips for Building Meaningful Business Relationships”

How to grow your business on Amazon

A business owner may have a hard time marketing their business online since maybe they could be having no idea of the kind of people to target and how they should go about online advertising. Could be also they know not how to create a website, feeding information like sales made, creating an efficient order system and coming up with a program that handle the customer service and many more. Worse still, an owner could fail to know how to operate a computer therefore bringing in Amazon; an electronic commerce would be of so much help to this owner. Therefore, in this article will see how one can be able to grow their business using Amazon. Continue reading “How to grow your business on Amazon”

How to Contribute to the Community

You might feel fulfilled in the workplace because you contribute to your industry and your company, but sometimes professionals want to do more. If you’re interested in benefiting your community and people in need, you can use your expertise in the nonprofit world. Following are four ways business professionals can give back to others. Continue reading “How to Contribute to the Community”

Emergent Social Media Analytics Platform – A Case Study of ThoughtBuzz

With social media gradually harnessing so much of attention from business organizations, as a medium to engage with its various stakeholders with a lower cost of engagement, the concerns surrounding information management and visualization becomes a key domain of interest. This is specifically what social media tools enables the digital marketer.Today, it has become immensely important for organizations to use social media for engaging through digital platforms like web 2.0 sites. Continue reading “Emergent Social Media Analytics Platform – A Case Study of ThoughtBuzz”

IBM Turn Tweets into Valuable Business Insights

In a bid to solve their client’s toughest business challenges, IBM recently announced a partnership with social media giant Twitter. By merging Twitter’s huge data pool with IBM’s sophisticated cloud analytics programme, IBM hopes to streamline business decision making. Continue reading “IBM Turn Tweets into Valuable Business Insights”

Reasons behind a garden office being the future of working from home

Garden offices have recently evolved from being a dilapidated and old wooden shed at a rear end of the garden to a fully functional garden room. If you’re someone who is working from home and you want a separate space from your home to continue with your hobby, a garden office is perhaps the best deal for you. When you work from a garden office, it allows you to be at home and yet be aloof from all the household chores and what’s going on in your home. Continue reading “Reasons behind a garden office being the future of working from home”

Today’s Men’s Business Fashion

An article published in “Psychology Today” revealed that it takes no more than 30 seconds before one person makes an impression of another. The clothing one wears plays an important role in arriving at this conclusion. If employed as a professional in business, men must make the effort to portray the appropriate message by being conscious of overall appearance. Among other things, the correct attire conveys someone who acts responsibly, pays attention to detail and exudes confidence. Continue reading “Today’s Men’s Business Fashion”

4 Ways to Dominate on Social Media When You Have a “Boring” Business

There are some industries which seem prime for social media such as newspapers, television networks and bars that have a constantly changing theme night. However, just because your business isn’t all about entertaining people, that doesn’t mean you can’t benefit from a killer social media campaign. If you think your business is “boring,” niche or just not something that can drum up an engaged social media audience, think again. Continue reading “4 Ways to Dominate on Social Media When You Have a “Boring” Business”

Running a business from home

When it is practical, running a business from your home can provide a number of very material – as well as eco-friendly – advantages. This includes the fact you will not have to pay for additional premises, a non-existent commute, and easy access to all the amenities of your home. If you intend to run a business from your home, there are several steps you should take. Continue reading “Running a business from home”

SocialCRM tools selection using Delphi method

Title : SocialCRM tools selection using Delphi method

 

Gaurav Khatwani

Email ID: g_khatwani@yahoo.co.in

Indian Institute of Management, Rohtak

 Abstract: Various organizations have started adopting SocialCRM tools for their customer relationship management activities. This gives an opportunity to develop technique that can assist organizations in selecting SocialCRM tools based on experts’ decision within organization. While techniques have not been described in details, the focus has been on exploring how business can execute the process of selecting SocialCRM tools based on Delphi study.

This paper must be cited as follows: Khatwani, G. (2014). SocialCRM tools selection using Delphi method. Business Frontiers, 7(1), 1-5.

Keywords: SocialCRM, Delphi, Selection, Prioritization, Ranking

Download the complete article here.

Am I SICK?

Is the title giving a blow!! You must be thinking what is this!! “Am I SICK?” No, I am fit and fine. Who says I am sick !! Whoever is telling, he is sick!! And why I will be!! –No Not All.— I know this is what is going on in your mind – am I right!!

 

Let’s give some time for ourselves. Let’s realize ourselves. Let’s give a blow in our inner mind- let’s give a shock in our everyday behavior. I am telling you- you will find yourself in ICU. Shocked !! I know you are. But this is a bitter truth.

Trust me- find out some time for analysis. See who you are, what you are doing, how you are doing and for whom you are doing. Are you actually working!! Working hardly or smartly!! Or just running after money. Dream is big money- big house- costly car; A luxury life. If you are already enjoying- still you want more!! Right!! And if you are a struggler or gradually making your career- still dream remains the same. Going through the same rat-race. Right! Have you ever though to find five minutes for the needy person standing beside you! Have you ever extended your hand when you saw a blind person struggling to find his way on the road where you just passed him giving a veered look? Have you ever gone to help the person who just met with an accident!! Probably No. And if at all your friend suggested going, you said No No!! This can be a police case!! So let us be safe and keep ourselves away. I know you are remembering when you did that. Probably you thought to go but your friend suggested the same. Right!! Have you ever thought to just get up from the seat and let the old person sit there –who is just standing beside you!! You are just happy that somehow you managed a seat. Good if you have done. But probably you will find the answer ‘No’ if you ask yourself.

You must be thinking – how does these make a difference in your life. Your life is cool- and it will be as cool as it is. Right!! You are absolutely right. And if you are thinking in this way- you can’t be blamed for this. Because the value system you are in or the value system you are inculcating into your  next generation – this is quite natural. You don’t have time. But think once. Instead of the person met with an accident; you have met with the same accident! And people are reacting in the same manner and you are just   lying-down  helplessly on the road. How will you feel!! Good !! !! No ; right!! You will expect help from the persons probably whom you did not help when they required oneday!! Right!! If everybody will think the way you think- then imagine what will be your situation on the road after your accident. But do you think that you were not capable of helping the person. Were you sick that day!! You were too sick to talk with the person or hold the hand of that blind person!! No !! But Yes – I will say- you were SICK. Mentally you were SICK. Otherwise a healthy and Ok mind would have instructed you the right thing. Your mind would not have stopped you from helping. Or your mind would not have stay untouched in spite of seeing the blood-stained person lying on the road. It clearly shows that we are fine, but our mind is not. It’s not well. It’s SICK.

 

Find some time to think. Think – are you doing right!! Think are you inculcating the right value into your kids!! Because if you are giving such value to your child – definitely when you will require help, the person who will be standing beside you probably with the same value like your kid- will not help- because they never realized this thought.

It’s never a late. Beginning of anything is good. Let’s think and start realizing. Let’s start making a difference. Let us take our society towards a better one- a cultured- value added healthy and humane society.

Brief Profile of Author : Amitava Pal is a Software Engineer and XLRI Alumni. His special areas of interests are Human Psychology and Soft Skills. He has been writing papers since 2005 and the papers have already been published in India and Abroad like University of California, Bonn University Germany and so on. He is currently writing a book on “Typical Human Psyche on Differential Behaviour”.

Tsunami – What comes next ?

What a terrible, terrible incident took place on 11th of March, 2011. If there is one country which can withstand earthquakes then it must be Japan. Infact the very word tsunami is Japanese meaning ‘harbour wave’. Japan is a country which faces earthquake once in every 5 minutes. Infact even in schools the students are trained what to do in case there is an earthquake. But what happened last week is the worst that the country has faced so far. The Japanese PM has cited it to be the worst incident since the Second World War.
Because of nature’s wrath, such horrendous incidents are becoming regular in all parts of the world. This year supposedly has brought the heaviest snowfall ever in the European countries. And now the triple whammy of earthquake, followed by tsunami and meltdown at nuclear reactors have estimatedly killed thousands while more than a million has been left without food and water. The insurance companies have predicted it to be the costliest with insured lossed running into as much as 35 billion USD, without considering the loss caused by the tsunami.
The fear of what’s next is really scary. Japan has changed geologically and economically and will take long time to get back to normal. But we have obstructed the ways of nature in too many ways for the sake of development for far too long a time. And now with each stoke, the nature is taking us years back from where it would take a lot of effort to come back. Its better that we start getting sensible, else who knows what we might see in this life only…
Will catch u soon again..till then God bless us

@Priyanka

Twisted fate

Rajiv could feel that slowly he was slipping away. Inside his head he was experiencing something mixed; a dizzy feeling as his body was becoming numb slowly and also a bliss, lightness, something he hasn’t experienced in days or probably months. He could feel a bright light flooding the room as he closed his eyes and also distant voices shouting his name. His hands fell sideways and the empty bottle rolled out of his hands which was filled with sleeping pills some 20 mins ago. As he slipped into unconsciousness the voices became clearer. One of them, a particularly distinct female voice was asking him to give an explanation for whatever has happened.

Rajiv Mehta was one of the main partners of Mehta and Mehta, one of the leading legal consultants of India. He was one of the most suave guys who has reached his position in a short span of 8 years. He was also one of the most famously ill-reputed mentalists in his organization and a would be entrepreneur, all thanks to his inlaws, the founding members and also partners of the firm. He was particularly effective where the dealing became rough. The smoothness of his behavior was also sharp enough like a razor to cut anybody’s fate into pieces if it didn’t suit his way in the organization. This particular morning Rajiv was looking forward to interview young and beautiful ladies who have come for the post of his assistant. In between the interviews he drifted in his thoughts, he needed to shut his wife from going public by taking her for their fourth honeymoon. Just then he came crashing back to reality. Dia Malik, the lady who was standing in front of him made him come back to all his sense, he could not think of anybody better who would suit his requirements better. At that moment he was sure that she was somebody who could engulf his clients mind enough, to make them a continuous provider of fat cheques, again and again. She maintained her poise all through the interview and Rajiv found himself smitten by her charm and also by the fact that her knowledge was surprising high about how he functioned. She completed his thoughts even before he could speak it out. After he completed the interview, just for the sake of being formal, he could not help himself from asking her out for dinner which she gladly accepted. Rajiv was high and she was holding his hand laughing, he wasn’t sure when or how it began but he had shared with her details about all his holdings, about most of which even his wife isn’t aware of. He felt like he was flowing along with the water. She took him to her flat and he gladly went along. But along the way he could feel that he was loosing control over his body. Then everything went blank.

Next afternoon Rajiv woke up with a severe headache. He was lying in his bedroom but he couldn’t figure how he reached there. His servant Ramu informed that he was found banging on the main gate by the watchman at the middle of the night. He had his tea and opened the tv and moreover was shocked to find some 200 smses in his inbox. However he was more surprised when he found his name flashing on the screen of one of the most popular business channels. Beside it was shown a recorded video where he was accepting that he is handing over all his property to  Miss Dia Malik, his eldest daughter. He accepted that his dream of creating Mehta and Mehta was fulfilled by marrying his wife, the main partner of the firm some 22 years ago for which he planned to eliminate his late wife Sunaina Malik and by giving away his daughter to a couple who has lost their child. Rajiv Mehta went blank for sometime. After about an hour he went to the washroom and took the bottle of sleeping pills which his wife took occasionally.

Rajiv pulled his eyes once and saw his wife’s face before the whole room went dark….

Social Schooling

Today we are much more connected as a society and more and more schools are using online networks to manage classes at schools and educational institutions.  It is the time to capitalize on the popularity of social networking rather than fighting the inevitable?

A recent research (Source: Pew Internet & American Life Project) found that 73 % of online teenagers use social-networking sites. They are regularly updating their Facebook / Twitter / MySpace accounts and use social networking to keep up with the latest news from their peers.  Currently most social networking activity takes place off work schedule officially (or behind the back) and not in the classroom but a change to harness the power of social media is welcome and institutions are hoping to incorporate social networking into lesson plans. B-Schools like Harvard and Carneggie Mellon are already doing it. Its up to the rest to follow.

Today, thus it makes sense to have specialized social networking tools within the classroom, enabling educationally relevant academic matter for all students.  This is not for students to communicate with classmates but to communicate with other students from within the school, or state or country or even internationally throughout the world.  In essence, creating a broader network where students can learn from each other.

“The Web 2.0 evolution has enabled educational institutions to connect in transparent and impactful ways, achieving a greater competitive edge. However not all institutions have taken the full advantage of this movement. While over half of students report using social networking tools for educational purposes, faculty are not exploiting these tools to connect with students, instead preferring traditional methods of communication.” Next Generation Education Committee.

e-Business solution providers are now in the process of developing social networking aademics tools for usage in the schools.  The trend towards a more collaborative and open learning / open source environment has been fueled by the explosive adoption of mobile devices among both students and faculty.  This has made colleges and universities some of the most intensive adopters of wireless technologies and hence is well positioned to adopt social networking technologies for e-learning.  The aim of providing seamless and secure access to data to students is so they are able to share knowledge, manage and build content while build their social network is the goal of the future netizens. This surely looks geared to position them to make better informed decisions while they are on campus or at school.

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This Article is authored by Jake Mazan, who is a guest author at Business Fundas. He is a Senior Research Analyst cum Manager at NG-Online News.

Mahalaya – The day heralding the Durga Puja

We, the Bengalis wake up on this day, listening to the dream music to our ears, the recitation of Birendra Kishore’s Mahalaya poetry. This heralds the  traditional 6-day countdown to Mahasaptami. Goddess Durga visits the earth for only four days but seven days prior to the Pujas, starts the Mahalaya. The enchanting voice of Birendra Krishna Bhadra fill up the predawn hours of the day thus marking the beginning of ” devipaksha ” and the beginning of the count-down of Durga Puja.

Ayi Giri Nandini Nandita Medini, Visva Vinodini Nandinute Giri Vara
Vindhya Shirodhini Vasini Vishnuvilaasini, Jisnunute Bhagavati He ShitikaNthakutumbini
Bhoorikutumbini Bhoorikrute Jaya Jaya He, Mahishaasuramardhini

How long do Bengalis all over the world wait for this day? For us, the Bengalis, the clan producing the sons like Raja Ram Mohan Roy, Rabindranath Tagore, Netaji Subhash Chandra, Bose, Satyajit Roy and so on.. this is what the Christmas is to our Christian brothers, the Id-ul-fitr is to our brothers of Islam, and so on. We, the “Bongs” across the world keenly wait for this day when we may return to our roots and look forward to a week full of magic with all those artifacts that we are identified with.

While our current Gen-X may sometimes be lost when it comes to identifying with our roots, this is the day that knocks us back to our senses and makes us get back to what we hold so dearly, our cultural roots. The expectations and memories from the Durga Puja are so high amongst our clan that where-ever we are, at that moment, we all hope or wish that were we in Kolkata when the puja will happen. We guys eagerly wait to don the Punjabis while our female counterparts dress up in Saris in anticipation of creating a few fluttering hearts, and sometime, ensnare a hopelessly romantic dolt with her charm.  The kids dress up and play, firing their toy-guns (caps) and the occasional sound of crackers and very recently, whistles and horns, play the perfect foil to merry-making. This is the time when the “Mashimas”,  “Boudis” and “Didis” with that “Para’r danpite meye” unite to play with the flavor of the crimson magic. This is the time we unite across generations and pay homage to our seniors. This is the time when nuclear families reunite in infectious joy. This is the time when the elderly, stop harping about the tormenting life, and enjoy the fruits of harmony with their younger counterparts. This is the time when the school going kids, are relieved of their burden from those nightmarish study-books and they are free to reign their world of fairy-land.

Yes, this is what Durga Puja brings to us. But unfortunately, although we “Bongs” would like to share the magic with all our Non-Bong friends, they would really not be in a position to savor the actual flavor of this delicacy. But, true to our roots, it is through the pursuit of these differences and these identities of our culture, we find meaning in our life. Otherwise, we are just another robot planted on this tormenting planet wonder, to play our role on the grander stage of life.

Three cheers to the Mahalaya, which heralds the Durga Puja.

And I wish I could do better justice to our roots with an ode to our cultural roots, but unfortunately, I have my limitations as a serious poet.

Why should you have a Corporate Social Network

Often, there is very little to differentiate between the winners and the “not-winners” in the race for corporate seniority in the industry. What creates that illusive competitive advantage for those who actually succeed. In most cases, it is not capabilities to deliver the goods that count but the winner’s socializing capability. So what benefits does a Corporate Social Network brings to a professional?

  1. Personal Branding: did you know that each member of a social network adds about U$ 80-U $ 100 to the brand value? Your depth of “intimacy” with your contacts in your corporate social network will determine this added value to your personal brand. In short, if Bill Gates and Steve Jobs are on your contact list in Linked-In, it helps to increase your personal branding.
  2. Relationships Based Organization: Today, when in a big firm, everything is standardized, we are moving into a relationship based management to deliver that inch extra. Generally, contacts with different types of stakeholders are kept in databases but, they are not organized in groups and segmented in order to build long term relationships. The same is true to all contacts of all employees that there are spread among various social networks.
  3. Knowledge sharing: Corporate social networking is one of the most popular and easiest ways of facilitating knowledge sharing, either by posting articles, wikis or by acting as a simple repository of several files as text editors, spreadsheets, presentations, etc..
  4. New leadership identification: It helps to strengthen group activity, and thus it is paramount to nominate a team of group leaders. This leadership must be naturally stimulated. The company will be able to observe styles and attitudes of each professional and reward them fairly whenever they create real value.
  5. Transparent relationship: By the time the company organizes all its stakeholders, starting by its internal collaborators, clients, suppliers in several specific groups, it opens a very strong and positive relationship channel with all of them creating the possibility that each stakeholder bring their respective relationships to the same business environment.
  6. Active & identified communication: the company starts offering to everyone an environment, in which, the communication can flow both ways actively in an identified and transparent manner. Company will know with whom it is talking to, what is being discussed and what the concrete results are because the platform itself documents all exchanged ideas.
  7. Market test: instead of spending a fortune in market research, how about having your own and qualified sample, make an in-house test and have a more reliable and real time result?
  8. Stakeholders loyalty: It is to be recognizes that there is a challenge to overcome by the time the company is exposing more. However, by facing and solving problems directly and by finding intelligent and creative solutions involving each stakeholder specifically, the company will consolidate its brand before the market and will attract the best opportunities besides making all stakeholders loyal and having them bringing new businesses to the organization. This is only possible if managers have a corporate social network which is not only wide but also deep across organizational hierarchies.
  9. Central, global & local management: Corporate social networking is all set to evolve to a central relationship point among all with several modules like payment gateway, web-conferences, mobile solutions,  CRM, reducing tremendously the operational costs of new business search and allowing the global  reach by having strong presence on the Internet while reinforcing its local presence.
  10. Lock-in effect: Considering that in general, people are fairly resistant to changes and that everyone competes for time and attention of the superiors in an organizational hierarchy, the one, who is better poised to affect their decisions will have conditions to create a a lock-in effect hence nullifying competition from co-workers.

You CAN Judge A Facebooker By Their Profile Picture

You’ve heard the saying “You can’t judge a book by it’s cover”, but the truth is you really CAN. If I see a book with the title “Ravenous Love Affair” with a picture of a Fabio lookalike feeding strawberries to a desperate housewife, I know that’s not the book for me. I have no interest in romance novels so I don’t even need to pick it up. Although I might be pleasantly surprised by the superb writing and nail biting story line, I will never know because I wont touch it. Continue reading “You CAN Judge A Facebooker By Their Profile Picture”

3 Reasons Why You Must Use Facebook to Promote Your Business

Facebook is a free website for world-wide social networking. It’s the second most popular website on the internet with more than 100 million users. If you have a business or product that you want to promote to the public, Facebook serves as the perfect, no cost outlet for advertising. You can fill your profile page with information about your business opportunity and allow your friends to discover the benefits of your services for themselves.

Continue reading “3 Reasons Why You Must Use Facebook to Promote Your Business”

Can you Digg it?

Digg.com is still a relatively lesser known name among many people but is one name that is growing astronomically, especially in the United States and more recently India, where people live on the news provided on Digg. Read the success story behind Digg, the company which is changing the way content gets managed on the web.

Digg.com is still a relatively lesser known name among many people but is one name that is growing astronomically, especially in the United States and more recently India, where people live on the news provided on Digg. Continue reading “Can you Digg it?”